Getting Help

Community channels

X (Twitter)

Announcements, status updates, and ecosystem news.

Discord

Real-time community and developer support.

Community chat with a regional focus.

GitHub

Code and security advisories.

Bug reports

For bugs in the chain, the bridge, the explorer, or these docs:

Reproduce the bug. Capture the network (mainnet or testnet), affected addresses or transaction hashes, expected behavior, and the actual output.
Report through Discord or Telegram (links above) with the details from step 1.
If the bug affects funds, liveness, or user data, follow the security disclosure path instead.

Security disclosures

For vulnerabilities that put funds, user data, or the chain's liveness at risk, do not open a public issue. Report privately to security@mandalachain.io.

Include in your report:

Affected component (chain, bridge, specific contract address, etc.)
Reproduction steps or proof of concept
Severity assessment in your own words
A disclosure timeline you propose

The Mandala team acknowledges receipt, triages, and coordinates fix and disclosure. A public security advisory is published once the fix ships.

How to ask a useful question

The faster a maintainer or community member can reproduce your problem, the faster you get an answer.

What you are trying to do, in one sentence.
What you tried, with the exact command or code.
What happened, with the exact error message.
Where, including chain (mainnet or testnet) and any relevant addresses or transaction hashes.

A useful question:

Deploying Counter.sol to testnet (chain 20011) with Foundry. forge create fails with Error: chain id 20011 not found. My foundry.toml has the testnet RPC under [rpc_endpoints]. What am I missing?

A question that takes longer to answer:

Hi, my contract doesn't work, can someone help

What this page does not cover

Finance, accounting, or regulatory questions. Out of scope. Talk to your own counsel.
Token price, market, or trading questions. Out of scope. These belong in community channels, not docs.
Validator-set, DAC membership, or partnership inquiries. These go through the Mandala team directly. Reach out via Discord or Telegram and ask for the appropriate contact.